Privacy policy.

Effective Date: January 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you request an auto transport quote or communicate with us through our website.

Information We Collect

We collect only the information necessary to provide you with an accurate quote for your transport needs. This may include:

  • Your name

  • Contact information (such as phone number and email address)

  • Vehicle details and transport information

How We Use Your Information

The information you provide is used solely to:

  • Contact you regarding your quote request

  • Prepare and deliver your auto transport quote

  • Communicate with you about scheduling, pickup, delivery, or service-related updates if you choose to move forward with us

We do not sell, rent, or trade your personal information. Your information will only be shared with your explicit consent, such as when you choose to proceed with a carrier or related service provider.

SMS and Phone Communication

By providing your phone number, you consent to receiving phone calls or text messages from [Your Business Name] that are directly related to your quote request or active transport service.

  • We do not send promotional or marketing messages.

  • Messages and calls are limited to providing information, answering questions, scheduling pickup and delivery, or addressing service issues.

  • You may opt out of SMS communications at any time by replying STOP or by contacting us directly.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Privacy Rights

If you are a Washington resident, you have the right to:

  • Request access to the personal information we hold about you

  • Request that we correct or delete your personal information

  • Withdraw your consent to our use of your information at any time

To exercise these rights, please contact us using the information below.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described above or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the latest version.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:
📧 Optimumtransport.llc@gmail.com
📞 509-828-2090
📍 5825 E Railroad Ave
Spokane Valley, WA 99212